How to use Google My Business to get more customers in 2024.

To make the most of your Google Business profile (also known as Google My Business), you should optimize it. TierPeak includes tools to make your life easier and increase customer satisfaction.

Google is the most visited website in the world. The site currently holds over 92% market share of search engines. Creating a Google business profile (formerly known as Google My Business) is a significant way to attract new customers to your business through Google search and Maps.

01

Receive and respond directly to notifications

Reviews are a key piece of social proof, and a significant way to build trust and credibility.

Automatically invite your customers to give a review.

Receive and respond to public customer reviews directly on TierPeak.

02

Send and receive text messages

The chat feature of your Google Business profile offers your potential and current customers a simple and effective way to communicate. Receive messages instantly from your Google Business profile on TierPeak.

You can then communicate using the TierPeak mobile application or in a browser.

03

Improved customer relationship management

Your team can track customer interactions and preferences, enabling better personalization of offerings and improved customer satisfaction.

04

Measure your impact and customer satisfaction

With Google Business, measure and analyze the impact of your communication efforts and optimize your actions. All your analytics are available on our platform.